A registration clerk is responsible for performing administrative and clerical tasks for patients' admission in a health care setting. Registration clerks assist patients with filling out hospital forms, verifying their medical histories, and confirming their insurance details. They also respond to the patients' inquiries and concerns, as well as directing them to the appropriate facility for their medical needs. A registration clerk must have excellent communication and organizational skills, especially on managing appointments and ensuring that the patients receive the highest quality of health care.
On This Page Responsibilities Skills And Traits Comparisions Types of Registration ClerkAs a registration clerk, one is responsible for conducting patient and guarantor interviews, explaining hospital policies, and verifying patient demographics and insurance information. They register patients and handle scheduling appointments, ensuring accuracy by merging files and computer systems between separate medical groups. Additionally, they maintain confidentiality of all patient information, following HIPAA guidelines. They also administer emergency room patient registration by obtaining and verifying all necessary demographic and insurance information.
Here are examples of responsibilities from real registration clerk resumes:
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Download Chrome ExtensionWe calculated that 40 % of Registration Clerks are proficient in Patients , Medical Terminology , and Customer Service . They’re also known for soft skills such as Integrity , Communication skills , and Organizational skills .
We break down the percentage of Registration Clerks that have these skills listed on their resume here:
"patients," "medical terminology," and "customer service" are among the most common skills that registration clerks use at work. You can find even more registration clerk responsibilities below, including:
Integrity. One of the key soft skills for a registration clerk to have is integrity. You can see how this relates to what registration clerks do because "information clerks, particularly human resources assistants, have access to confidential information." Additionally, a registration clerk resume shows how registration clerks use integrity: "entrusted with data base that implements all patient personal information regarding insurances, illnesses and benefits and implement hippa standard regulations. "
Communication skills. Another soft skill that's essential for fulfilling registration clerk duties is communication skills. The role rewards competence in this skill because "information clerks must be able to explain policies and procedures clearly to customers and the public." According to a registration clerk resume, here's how registration clerks can utilize communication skills in their job responsibilities: "have good communication skills and medical terminology. "
Organizational skills. This is an important skill for registration clerks to perform their duties. For an example of how registration clerk responsibilities depend on this skill, consider that "information clerks must be able to retrieve files and other important information quickly and efficiently." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a registration clerk: "work in a fast paced, stressful environment while utilizing communication, organizational, and clerical skills with customer service. ".
Interpersonal skills. registration clerk responsibilities often require "interpersonal skills." The duties that rely on this skill are shown by the fact that "information clerks who work with the public and customers must understand and communicate information effectively to establish positive relationships." This resume example shows what registration clerks do with interpersonal skills on a typical day: "registered all patients for all clinics using interpersonal skills and good customer service. "
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Check your career mapA Patient Service Representative is responsible for coordinating with patients, ensuring accuracy and satisfaction at all times. The duties of a Patient Service Representative revolves around greeting and responding to patients, offering assistance in documentation, gathering and maintaining their personal information, and even communicating with the family or guardian. They also have to collect payments and process insurance details, obtain medical history, and even keep the patients updated in various aspects. Aside from this, it is crucial for a Representative coordinate with supervisors or personnel in-charge at all times.
The annual salary of patient service representatives is $2,415 higher than the average salary of registration clerks.While their salaries may differ, the common ground between registration clerks and patient service representatives are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like patients, medical terminology, and customer service.
While similarities exist, there are also some differences between registration clerks and patient service representative. For instance, registration clerk responsibilities require skills such as "insurance data entry," "surgery," "scheduling appointments," and "emr." Whereas a patient service representative is skilled in "excellent interpersonal," "check-in," "patient service," and "excellent organizational." This is part of what separates the two careers.
Patient service representatives really shine in the health care industry with an average salary of $33,107. Comparatively, registration clerks tend to make the most money in the health care industry with an average salary of $30,926.The education levels that patient service representatives earn slightly differ from registration clerks. In particular, patient service representatives are 0.4% more likely to graduate with a Master's Degree than a registration clerk. Additionally, they're 0.0% more likely to earn a Doctoral Degree.
A Patient Access Representative is the first point of contact of a patient in a hospital facility. Among the duties include the checking-in and out of a patient, gathering a patient's information for the Doctors and Nurses to use, communicates with the patient's family or caregivers, and processes insurance billing. Most of the time, A Patient Access Representative encounters the critically ill or injured which is why one must possess great communication skills and compassion.
Patient access representative positions earn higher pay than registration clerk roles. They earn a $3,542 higher salary than registration clerks per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both registration clerks and patient access representatives have skills such as "patients," "medical terminology," and "customer service. "
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that registration clerk responsibilities requires skills like "insurance data entry," "scheduling appointments," "office equipment," and "emr." But a patient access representative might use other skills in their typical duties, such as, "data entry," "cycle management," "compassion," and "patient liability."
Patient access representatives earn a higher average salary than registration clerks. But patient access representatives earn the highest pay in the health care industry, with an average salary of $33,319. Additionally, registration clerks earn the highest salaries in the health care with average pay of $30,926 annually.In general, patient access representatives achieve similar levels of education than registration clerks. They're 1.7% more likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.
Patient services coordinators act as a liaison between a healthcare organization and patients. Their primary job is to provide quality service to patients. Their duties and responsibilities include fielding telephone calls from patients, assessing patients' issues, and interacting with team members, medical personnel, and employees from other departments. Also, they are responsible for ensuring compliance with regulatory and hospital requirements and maintaining quality service. Patient services coordinators must also ensure to maintain their technical knowledge by participating in personal networks, attending educational workshops, and reviewing professional publications.
An average patient service coordinator eans a higher salary compared to the average salary of registration clerks. The difference in salaries amounts to patient service coordinators earning a $4,693 higher average salary than registration clerks.registration clerks and patient service coordinators both have job responsibilities that require similar skill sets. These similarities include skills such as "patients," "medical terminology," and "customer service," but they differ when it comes to other required skills.
The required skills of the two careers differ considerably. For example, registration clerks are more likely to have skills like "insurance data entry," "surgery," "scheduling appointments," and "patient appointments." But a patient service coordinator is more likely to have skills like "patient flow," "check-in," "patient service," and "home health."
Patient service coordinators earn the best pay in the health care industry, where they command an average salary of $35,469. Registration clerks earn the highest pay from the health care industry, with an average salary of $30,926.When it comes to education, patient service coordinators tend to earn similar degree levels compared to registration clerks. In fact, they're 2.2% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.
A patient representative is responsible for assisting the patients with their health care needs by identifying their medical concerns, assessing their medical history, and referring them to the appropriate physicians or other medical professionals for immediate treatments and further examinations. Patient representatives verify the patients' insurance information, guiding them on filling out medical forms, processing payments for medical services, and updating them for the release of medical results. A patient representative must have excellent communication and organizational skills, especially when responding to patient's inquiries and concerns timely and accurately, and performing additional administrative and clerical tasks as needed.
Patient representatives typically earn higher pay than registration clerks. On average, patient representatives earn a $2,408 higher salary per year.While their salaries may vary, registration clerks and patient representatives both use similar skills to perform their duties. Resumes from both professions include skills like "patients," "medical terminology," and "customer service. "Each job also requires different skills to carry out their responsibilities. A registration clerk uses "insurance data entry," "surgery," "scheduling appointments," and "office equipment." Patient representatives are more likely to have duties that require skills in "check-in," "patient demographics," "data entry," and "patient flow. "The non profits industry tends to pay the highest salaries for patient representatives, with average annual pay of $34,572. Comparatively, the highest registration clerk annual salary comes from the health care industry.patient representatives reach similar levels of education compared to registration clerks, in general. The difference is that they're 2.3% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.